Date of Award
Spring 5-10-2019
Document Type
Thesis
Degree Name
Master of Arts (MA)
Department
Communication
First Advisor
Dr. Joey Pogue
Second Advisor
Dr. Troy Comeau
Third Advisor
Dr. Mark Peterson
Abstract
This research study is an attempt to distinguish between two types of incivility; tone-based incivility and content-based incivility. Building upon and extending on the theoretical framework proposed by Muddiman (Muddiman, 2017) on political incivility, this paper is an attempt to construct a two-dimensional framework within which online incivility could be analyzed. 624 comments were quantitatively analyzed from two news stories on the page of the New York Times on Facebook. The study established that tone based uncivil comments and content based uncivil comments could be a two-dimensional framework, within which to examine extant online discourse. It also found that despite concerns of uncivil behavior abounding on social media, especially Facebook, the overwhelming majority of the comments were civil in nature.
Recommended Citation
Sanyal, Sreerupa, "TONE-BASED INCIVILITY AND CONTENT-BASED INCIVILITY: A FRAMEWORK TO EXAMINE ONLINE UNCIVIL DISCOURSE" (2019). Electronic Theses & Dissertations. 339.
https://digitalcommons.pittstate.edu/etd/339
Included in
Communication Technology and New Media Commons, Journalism Studies Commons, Social Media Commons